I can’t download a app

When I am trying to download a app it said I can’t

iPad mini 5, iPadOS 16

Posted on Oct 9, 2023 4:01 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 4:11 PM

Assuming that your iPad is not centrally managed by an Educational Establishment or Business (as the device may be remotely managed) - if you are experiencing difficulties with adding, updating or removing Apps from your iPad, you’ll need to check your ScreenTime restrictions:


  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > In-app Purchases - set to Allow


2 replies
Question marked as Top-ranking reply

Oct 9, 2023 4:11 PM in response to Santipro1201

Assuming that your iPad is not centrally managed by an Educational Establishment or Business (as the device may be remotely managed) - if you are experiencing difficulties with adding, updating or removing Apps from your iPad, you’ll need to check your ScreenTime restrictions:


  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > In-app Purchases - set to Allow


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I can’t download a app

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