password needed for preview to print

I can't print PDF files all of a sudden. I did not put in a password and yet it is asking for one

Posted on Oct 9, 2023 6:54 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 2:01 PM

Hi frustratedwithpassword,


Thanks for posting. We'd like to get more information about what's happening as we're unsure which password you might be referring to and that will help us offer assistance.


Can you fill us on what you're seeing exactly?


If you're referring to a password for a locked PDF, you'd need to enter that. If you're not sure what the password is and it's a document someone else created, you'd need to contact them for information about the password: Password-protect a PDF in Preview on Mac - Apple Support


On the other hand, if it's asking you to enter an account name and password, you'd usually need to enter the full username and password for an administrator account on the Mac.


If that doesn't cover what's happening, please reply back with more detail.


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 10, 2023 2:01 PM in response to frustratedwithpassword

Hi frustratedwithpassword,


Thanks for posting. We'd like to get more information about what's happening as we're unsure which password you might be referring to and that will help us offer assistance.


Can you fill us on what you're seeing exactly?


If you're referring to a password for a locked PDF, you'd need to enter that. If you're not sure what the password is and it's a document someone else created, you'd need to contact them for information about the password: Password-protect a PDF in Preview on Mac - Apple Support


On the other hand, if it's asking you to enter an account name and password, you'd usually need to enter the full username and password for an administrator account on the Mac.


If that doesn't cover what's happening, please reply back with more detail.


Cheers.

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password needed for preview to print

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