Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 15 Pro Max adjusting ringer volume not working

(iPhone 15 Pro Max) I am having troubles adjusting the ringer volume using the volume buttons on the side of the phone. It only adjusts the volume not the ringer. The setting is turned on for that aswell. I’ve restarted my phone and it works after that each time for a bit but then after that it doesn’t work. I have also closed all my apps aswell. Any ideas?

iPhone 15 Pro Max, iOS 17

Posted on Oct 9, 2023 8:58 PM

Reply
1 reply

Oct 10, 2023 4:08 PM in response to GrayJay387

Hello GrayJay387,


Just to confirm, it seems like the setting is enabled to change the volume with buttons, is that correct? Please check out this link to ensure the settings are enabled correctly, which may help: Adjust the volume on iPhone


When you’re on the phone or listening to songs, movies, or other media on iPhone, you can use the buttons on the side of your device to adjust the audio volume. Otherwise, the buttons control the volume for the ringer, alerts, and other sound effects. You can also use Siri to turn the volume up or down.


Lock the ringer and alert volumes in Settings
1. Go to Settings .
2. Tap Sounds & Haptics.
3. Turn off Change with Buttons.


If buttons aren't working as expected, please check out this link as well, which has some information that may help: If a button or switch isn't working on your iPhone or iPad


Thanks!

iPhone 15 Pro Max adjusting ringer volume not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.