iPhone Shift Key Not Working

Hey


There is a problem with my iPhone shift key.


When I press it, it makes click sound, tho, there is no capital letter


It does this quite often. I have even had it do it, twice, when I am trying to type the same capital letter


I have the iPhone XS Max


Please may someone give me the link, so that I may tell apple about this problem?


This came from an update, I don’t know which one.

Posted on Oct 10, 2023 7:44 AM

Reply
1 reply

Oct 11, 2023 8:26 AM in response to Womankirsty

Hi Womankirsty,


Thanks for posting in Apple Support Communities! If the keyboard is not working as expected, we suggest the following:


  1. Restart your iPhone
  2. Update to the latest software version: Update your iPhone or iPad


Although simple, these steps can resolve many issues. If it continues, we suggest testing out the behavior in landscape mode to see if the issue is isolated to the Shift key on the keyboard, or that portion of the screen on your iPhone. You can get the keyboard in landscape mode by turning your device to the side: Rotate the screen on your iPhone or iPod touch.


To contact Apple Support, use this link: Apple Support.


Cheers!



iPhone Shift Key Not Working

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