Occasionally iPhone just decides my valid password suddenly isn't accepted and I need to re-add it. I keep typing in the correct password and it's says Password Incorrect. With prior iPhone and iOS, this happens every few months. ONLY WITH APPLE. Any advice?
remove the account (probably setup as “exchange”) and re-add as an “outlook”. That fixed the issue for me.
kairos33 wrote:
Occasionally iPhone just decides my valid password suddenly isn't accepted and I need to re-add it. I keep typing in the correct password and it's says Password Incorrect. With prior iPhone and iOS, this happens every few months. ONLY WITH APPLE. Any advice?
It is hotmail that is validating your password not Apple. you can ask Microsoft support why or look at their help forum https://support.microsoft.com/en-us/contactus
Only happens on the iPhone mail app. It does not happen in the Microsoft Outlook iPhone app. And the issue occurs when you do upgrades many times like now with 17.3 and it’s saying again my password is wrong. This is strictly a Apple issue.
I totally agree. All my devices are apple (MacBook Pro, iPhone & iPad).
My hotmail account periodically (no consistency as to how often) fails to authenticate in mail on my MacBook pro. Re enter the password (which is correct and confirmed by logging into the webmail via safari) and it is still rejected. I need to delete the account and start again.
Sometimes I have to do this daily for a short period, then its fine for months.
I can only recall having to do this on my iPhone or iPad maybe 2 or 3 times in total.
kairos33 wrote:
From my experience/research, this does not happen with android phones, just apple and it keeps happening. Doesn’t happen on webmail either - only in the Apple client mail app
And? is that what Microsoft support told you?
apple doesn't need your password to hotmail, it isn't their mail, if it was icloud then yes it would be an Apple issue.
kairos33 wrote:
That is not what Microsoft told me. (That was snarky and unnecessary) As I mentioned, I have observed this among my own experience and those of several others.
And what did Microsoft support say when you contacted them, since you're using their mail account?
You can tell Microsoft what your experience is when you contact them.
Are you actually here for help, or to put Androids on a pedestal?
Gave you advice and your not even doing what is asked.
This is the last I'll comment. Best of luck.
And there it is. I could sense it in your words in your tone, but you finally came out and said it you’re one of those hyper defensive Apple loyalists that can’t stand criticism. I’ve had an iPhone since the iPhone was invented and I’m everything Apple, but I shouldn’t have to defend myself or my valid comments to someone like yourself that’s just a hyper over defensive person. Apple support is a whole lot better and easier to get help with than Microsoft. I would reach out to Microsoft if I knew it wasn’t limited Apple based on my conversations with people over the years and yes, I was looking for help and you clearly couldn’t provide it so just be on your way
I must agree it lays in the Apple side and it’s Mail app.
The issue of constantly/intermittently dropping Hotmail/Live authentication is in Apple severs for Years now has been my experience. Keychain issues anyone?
My solution? Cancel the annoying Popup and live out the time until it happens again!
Several people have tried to blame it on a Microsoft software for the glitch, being unwilling to concede that it’s an Apple issue. I have proof it’s entirely an apple issue. If anyone questions, they’re welcome to reach out. Btw just upgraded to 17.3 today and it’s at it again now telling me my Microsoft exchange password is wrong … when it’s not. Even the Microsoft Outlook iPhone app has no issues. It only happens on the Apple Mail client.
Has this been fixed/solved yet? It’s started to happen to me - started 3 weeks ago.
constantly asks for my password to be inputted and then tells me the password is incorrect. Seems to only occur with Hotmail not my outlook email.
also using the web is fine. Using the outlook app is fine. Using in on my outlook desktop app is fine. Seems to only be a problem from my iPhone 15 pro
its darn annoying nd I’ve done what I could find such as reset network settings. Delete the account and set it up again. Problem comes back. Sometimes just pressing cancel several times fixes it for about a few days then problem comes back again
any help/solution would be much appreciated.
Unfortunately, even if that worked, that’s a workaround and not a solution period. I would like for someone to explain why this glitch in the Apple software continues to cause this problem. People saying that they don’t know and offering workarounds is fine, but that’s not really a complete solution
From my experience/research, this does not happen with android phones, just apple and it keeps happening. Doesn’t happen on webmail either - only in the Apple client mail app
That is not what Microsoft told me. (That was snarky and unnecessary) As I mentioned, I have observed this among my own experience and those of several others.
thank you for your refreshing response rather than just blaming Microsoft which is what people try to do
This worked for me. Thank you! Finally fixed!
Hotmail email password keeps dropping on iPhone and iPad (iOS 17.03)
