I have all the problems listed in this search. I have had a technician work on it online without solving the problem and then took it to the Apple Genius Bar. Everything was deleted and new software put in. Was told it was fine now and that I could only pull up a few songs initially because it takes a long time to download the music. That was around December 4. Now when I try to play a song, there is a circular pattern stating "downloading." Of course this never ends in any downloads.
I have indeed had the problem ever since downloading 17.1.2 . HOw about going back to 17.0?... until Apple fixes the problem. I do think if this is not resolved soon, I will need to discontinue the Apple Music App. In that case since I am paying for all this music to be on the Cloud, can I reload my music if and when the problem is fixed. My husband thinks I should get a new Ipad, but is there any reassurance that this problem will be solved with a new ipad. Is it right to buy a new ipad when everything except your music app works?