I am trying to download some apps, but it does not recognize my device (ipad)

I am trying to download some apps, but it does not recognize my device (ipad)

iPad Pro, iOS 11

Posted on Oct 10, 2023 11:07 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2023 10:23 PM

Re: I am trying to download some apps, but it does not recognize my device (ipad)


Wondering if you receive an error message that may point to the solution.


You may need to check you are logged in (to your iPad) with your Apple ID:

How to: Sign in with your Apple ID - Apple Support


You may want to check there are no restrictions set on purchases or downloads:

Eg: Article below is for iPadOS 17, or choose earlier OS versions at the top of the article for accurate info:

How to: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support

___________________________________________________________________

Apple requires a payment method is listed in your Apple ID account for the first time you use the App Store or iTunes, even if you only download free apps:


See which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


How to: Add a payment method to your Apple ID - Apple Support

___________

What to do:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support


If you can’t download or update apps on your iPhone or iPad - Apple Support


App Store Support webpage: (info / support / contact options etc) : App Store - Official Apple Support


All the best :-)

3 replies
Question marked as Top-ranking reply

Oct 10, 2023 10:23 PM in response to srenteria1

Re: I am trying to download some apps, but it does not recognize my device (ipad)


Wondering if you receive an error message that may point to the solution.


You may need to check you are logged in (to your iPad) with your Apple ID:

How to: Sign in with your Apple ID - Apple Support


You may want to check there are no restrictions set on purchases or downloads:

Eg: Article below is for iPadOS 17, or choose earlier OS versions at the top of the article for accurate info:

How to: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support

___________________________________________________________________

Apple requires a payment method is listed in your Apple ID account for the first time you use the App Store or iTunes, even if you only download free apps:


See which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


How to: Add a payment method to your Apple ID - Apple Support

___________

What to do:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support


If you can’t download or update apps on your iPhone or iPad - Apple Support


App Store Support webpage: (info / support / contact options etc) : App Store - Official Apple Support


All the best :-)

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I am trying to download some apps, but it does not recognize my device (ipad)

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