Deleting Shazam

How can I delete shazam when I don’t have the app? It just pops up as listening at the worst times.

iPhone 14 Pro Max, iOS 16

Posted on Oct 10, 2023 1:57 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2023 8:00 PM

Hey Deb7332,


Thanks for those details.


Shazam is part of iOS so it does come preinstalled. It sounds like AutoShazam may be enabled. We'd recommend reviewing this article for further details on that: Find out what song is playing with Shazam on iPhone, iPad, Mac, and Apple Watch - Apple Support


"Use Auto Shazam


To have Shazam automatically identify what’s playing around you, touch and hold the Shazam button 

When Auto Shazam is on, Shazam matches what you’re hearing with songs in the Shazam database—even when you switch to another app. Shazam never saves or stores what it hears.


To turn off Auto Shazam, tap or click the Shazam button.


To have Shazam automatically start listening when you open the app on iPhone or iPad, swipe up to My Music from the main Shazam screen,

tap the Settings button  then turn on “Shazam on app start.”


You can find songs identified with Auto Shazam in My Music, grouped together by date."


Checking to see if those options are enabled, and then disable them, should help to resolve the issue.


Thanks!


3 replies
Question marked as Top-ranking reply

Oct 11, 2023 8:00 PM in response to Deb7332

Hey Deb7332,


Thanks for those details.


Shazam is part of iOS so it does come preinstalled. It sounds like AutoShazam may be enabled. We'd recommend reviewing this article for further details on that: Find out what song is playing with Shazam on iPhone, iPad, Mac, and Apple Watch - Apple Support


"Use Auto Shazam


To have Shazam automatically identify what’s playing around you, touch and hold the Shazam button 

When Auto Shazam is on, Shazam matches what you’re hearing with songs in the Shazam database—even when you switch to another app. Shazam never saves or stores what it hears.


To turn off Auto Shazam, tap or click the Shazam button.


To have Shazam automatically start listening when you open the app on iPhone or iPad, swipe up to My Music from the main Shazam screen,

tap the Settings button  then turn on “Shazam on app start.”


You can find songs identified with Auto Shazam in My Music, grouped together by date."


Checking to see if those options are enabled, and then disable them, should help to resolve the issue.


Thanks!


Oct 11, 2023 11:41 AM in response to Deb7332

Hi Deb7332,


Thank you for using the Apple Support Communities! The app might be in your App Library. We would recommend the steps below that can help:


Organize the Home Screen and App Library on your iPhone


Search for an app in the App Library
1. Go to the App Library. 
2. Tap the search field, then enter the app that you're looking for. 
3. Tap the app to open it.

Delete an app from the App Library
1. Go to the App Library and tap the search field to open the list.
2. Touch and hold the app icon, then tap Delete App Trash can icon.
3. Tap Delete again to confirm.
If you can't delete an app that's not made by Apple, disable parental controls, then try deleting the app again.


Hope this helps!

Have a great day.



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Deleting Shazam

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