Facetime camera isnt working

Whenever I facetime someone, it just shows that i have my camera off. My back camera works on facetime, but when i try to flip the camera it wont work.

iPhone SE (2nd generation)

Posted on Oct 10, 2023 4:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2023 12:12 PM

Hi cayla72,


Thanks for posting in Apple Support Communities. We'd recommend the steps in If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support which can help with most camera issues. The following may be particularly helpful.


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
  3. Restart your iPhoneiPad, or iPod touch.
  4. Update your iPhone to the latest version of iOS.
  5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button.


Take care.


1 reply
Question marked as Top-ranking reply

Oct 11, 2023 12:12 PM in response to cayla72

Hi cayla72,


Thanks for posting in Apple Support Communities. We'd recommend the steps in If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support which can help with most camera issues. The following may be particularly helpful.


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
  3. Restart your iPhoneiPad, or iPod touch.
  4. Update your iPhone to the latest version of iOS.
  5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button.


Take care.


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Facetime camera isnt working

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