2483 Views 8 Replies Latest reply: Aug 22, 2010 4:51 AM by andyBall_uk
During that time, I also cannot login to the account through safari. I put in my login details, but the page never loads. It says 'the server where this page is located isn’t responding'
Try this... in Safari, from the Safari Menu Bar click Safari / Preferences then select the Security tab.
Delete all cookies related to the site where you access Windows Live Mail (Microsoft)...
Relaunch Safari and try again.
If that doesn't help, try troubleshooting the Safari .plist file. Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder.
Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Now launch Safari. If you can access your mail, move that .plist file to the Trash.
I have managed to set it up with my mail application. But for the last month, the account goes offline in mail for period of times.
Try posting in the Snow Leopard / Mail forum also. http://discussions.apple.com/forum.jspa?forumID=1338
Empty the Safari Cache from the Safari Menu Bar and see if that helps.
Nope none of these worked. What I can see so far is that for some reason I cannot connect to this windows live mail exchange server through any application at all on my mac for period of times. But I manage to login fine with other windows computer. And all of this is through the same internet connection.
Thanks for all the help though.
If a new mac user account behaves the same (does it?) and there's no security/filtering/virus software installed - then given that the problem comes & goes independently of what you do, and shows in any browser, and Mail app... I'd think it possible the University server is the (temporary) problem.
Their IT guys may be able to check the specific times you attempt to connect (sounds like you get the login page, but nothing after submitting the details) & see what happens from their perspective.
Mail app can give you a bit more detail by using Mail-Window-Connection Doctor - then selecting 'show detail' & running the check again. Copy all it shows, and if you can - paste the part(s) related to Live Mail.