ordered macbook air m2 and got sent the wrong colour, what can i do?

So I received my MacBook Air m2 13 inch yesterday and I ordered a starlight/gold one but I got sent the silver one. Can I go into store to get it changed because I want the starlight one?

iPhone 7 Plus, iOS 15

Posted on Oct 10, 2023 6:11 PM

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3 replies

Oct 10, 2023 6:23 PM in response to A_N786

You can (and should) return it for a refund, and immediately purchase another.


Apple sent you something you didn't want. You might ask the store if they can effect a straight exchange, but Apple's sales and refund policy does not offer such an option. I realize that doesn't make a lot of sense, but perhaps you can convince a human being at the store of that fact.

Oct 11, 2023 2:28 AM in response to John Galt

Well, it does happen. My wife bought a 2020 MBP 13" touch with 4 ports. It would do nothing but go to internet recovery.


The same day we received it took it to the Apple Store here and they did a straight exchange. It all depends on who you talk to.


My wife is very good at this sort of thing ... that's why she went and not me.



ordered macbook air m2 and got sent the wrong colour, what can i do?

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