​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Lock to owner activation locked.

Just recently bought an iPhone 13 pro max and haven't been able to use the phone due to the fact that is owner locked some one please help

iPhone 13 Pro Max

Posted on Oct 10, 2023 6:13 PM

Question marked as Top-ranking reply

Posted on Oct 10, 2023 6:15 PM

Ask the seller to remove the lock or give you a refund, or if applicable, ask the people running the store or website you bought it through for a refund. It's an anti-theft measure.


(245583)

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lock to owner activation locked.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.