Authentication of product’s component

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Level 1

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Authentication of product’s component

As i have brought apple product from e-commerce site with great discount , and it is working brilliantly but when it comes to such discount i had shared my shopping experience with my colleagues . Unfortunately i have been told that may be your product does have a used or refurbished or duplicate components thats why you are getting at this price . I was lucky to get such offers that may be choking to others but is their any way to prove authenticity of the built quality and components????

iPad, iPadOS 16

Posted on Oct 11, 2023 12:13 AM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

143,058 points

Oct 11, 2023 2:28 AM in response to nimish82

What product&model did you buy? Where did you buy it from? Don't be vague when you seek assistance.

Apple Authorised Resellers shouldn’t sell refurbished Apple products. Products that have been refurbished by Apple can be for sale at Apple only. Those products would be marked as refurbished. That is about quality control.

Apple products that have been refurbished by other parties, may be sold at unauthorised resellers. They should still tell you if a product is refurbished.

You may verify the serial number at Check Your Service and Support Coverage - Apple Support

While it doesn’t necessarily bring proof, it may give you more confidence.

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