iCloud Payment Error

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Level 1

8 points

iCloud Payment Error

I moved back from USA to Pakistan recently. But, when I changed my iCloud region to Pakistan, apple is not accepting my debit card. It says payment declined. Now here are more details of my case:

1) I was previously subscribed to iCloud through the same debit card. Now, it is being declined.

2) I have called my bank, which states my card has no restrictions to international transactions and e-commerce. I have used card for purchasing some stuff internationally and it worked.

3) There is more than sufficient balance in my bank account.

4) I have signed out from iCloud account on my iPhone and then signed in as well, it did not resolved my issue.

5) I do not have any more debit cards under my name, I can not use another payment method from Pakistan.

I would be appreciative if anyone can help me out in this regard. Thank you.

iPhone 14 Pro, iOS 17

Posted on Oct 11, 2023 1:06 AM

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Answer 1

Top-ranking reply

Ingo2711

Community+ 2026

Level 10

83,059 points

Oct 11, 2023 1:15 AM in response to AAK560

Is your debit card issued from a local bank inside your country/region?

Your credit card has also to reflect the home address inside your region.

You could also use Apple Gift Cards as a payment method to pay for iCloud services.

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

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Answer 2

Oct 11, 2023 11:43 PM in response to AAK560

If you moved from one country to another, you will have to change your Apple ID, residential address and payment method. Have a look at this article:

Change your Apple ID country or region - Apple Support

After that you can use the AppStore for your region and also make payments for Apple Services, using your local credit card, or adding funds to your Apple ID balance by transferring money directly:

Add money to your Apple Account balance - Apple Support

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Answer 3

AAK560 Author

Level 1

8 points

Oct 11, 2023 9:53 PM in response to Ingo2711

My Pakistani bank has a branch in New York City too. I was using the same card for iCloud subscription since the last 2 years.

And now, I cannot buy apple gift cards here in Pakistan. It is not available for use here. Because of different currency. I would be needing to change my iPhone region to US before I could use that I think.

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Answer 4

AAK560 Author

Level 1

8 points

Oct 11, 2023 9:56 PM in response to Ingo2711

And, in addition, when I try to purchase the iCloud subscription through my macBook it says, "account not in this store". I am attaching the screenshots here in the comments. And when I try to change the store it says it cannot connect to the store. Like I do not know whats wrong with apple. My region is set for Pakistan. I have restarted my gadgets off and on couple of times but the problem is still there.

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iCloud Payment Error

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