Password keychain synchronization issue between Mac and iPhone / problème de synchronisation du trousseau de mots de passe Mac / iPhone

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Password keychain synchronization issue between Mac and iPhone / problème de synchronisation du trousseau de mots de passe Mac / iPhone

Hello,

I'm having an issue with password keychain synchronization between my Mac and my iPhone, both of which are using the same Apple ID, of course. On my iPhone (iOS 17.0.3), the keychain is set to sync in iCloud. On my MacBook Pro (Sonoma 14.0), even when I click on "Enable Keychain," the request keeps coming back, although if I check iCloud on the Mac, the keychain is indeed marked as enabled (green checkmark).

The problem is that password synchronization isn't happening between the passwords on my iPhone and those on my Mac.

Is this a bug in Sonoma since it's just been released, or is there something else I need to do?

Thank you for your assistance, and have a great day.

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Bonjour,

Je rencontre un problème avec la synchronisation des mots de passe du trousseau entre mon Mac et mon iPhone, les deux sont avec le même Apple ID bien sur.

Sur l'iPhone (17.0.3) le trousseau est en mode synchronisation dans iCloud.

Sur mon MacBook Pro (Sonoma 14.0) même quand je clique sur Activer le trousseau, la demande revient systématiquement, pourtant si je vais dans iCloud du Mac le trousseau est bien coché vert.

Le problème est que la synchronisation ne se fait pas entre les mots de passe de l'iPhone et celui du Mac.

Est-ce un bug de Sonoma car il vient de sortir ou il faut faire autre chose ?

Merci de votre aide et bonne journée.

Posted on Oct 11, 2023 2:13 AM

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mingoslkd

Community Specialist

Oct 12, 2023 6:18 AM in response to Yelo

Hi Yelo,

This is the English Community, so we'll need to reply in English. However, if you'd prefer French, you can use this page instead next time: Communauté d’assistance Apple officielle

iCloud Keychain is such a great feature, and we've got this page with troubleshooting when you're having issues with iCloud Keychain not syncing:

If iCloud Keychain won't turn on or sync - Apple Support

If you're still having the issue after following those steps, see if you can isolate if the sync issue happens both ways or just from the iPhone to Mac.

1. Add a test entry to first the iPhone, and verify both devices are connected to the internet.

Find saved passwords and passkeys on your iPhone - Apple Support

2. Then, do the same with a different test entry on the Mac.

Find saved passwords and passkeys on your Mac - Apple Support

Once you isolate the issue's involvement, we'd advise to contact Apple Support, so they can look into this issue.

Get Support

Let them know what you determined when isolating, as that could be a huge help.

Take care!

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Password keychain synchronization issue between Mac and iPhone / problème de synchronisation du trousseau de mots de passe Mac / iPhone

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