Related Article: If your Apple ID is locked or disabled

Please how do i fix the issue of my apple ID not active and i cant access my itones and App store. i have tried the apple support but my country Nigeria isnt among the listed countries on the apple support platform

my phone is iphone 12pro max, the software update on the phone 17.0.3

Posted on Oct 11, 2023 2:29 AM

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Posted on Oct 11, 2023 2:33 AM

See these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading the steps provided in this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following specific link:--> Apple Support


If you get no help, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio

1 reply
Question marked as Best reply

Oct 11, 2023 2:33 AM in response to UmmuAyman

See these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading the steps provided in this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following specific link:--> Apple Support


If you get no help, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio

Please how do i fix the issue of my apple ID not active and i cant access my itones and App store. i have tried the apple support but my country Nigeria isnt among the listed countries on the apple support platform

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