I got the promo to add a co owner and they get $100 when they spend $100. My husband did that and never got the credit. We reached out to Apple and they opened a case. Three weeks ago they said that he qualified and would receive the credit in a few business days. I contacted them about why he still hadn’t received it and they just opened another case. Seems like I’m just getting the run around?
Please contact an Apple Card Specialist at Goldman Sachs and ask to speak to a supervisor. Explain your frustration and see what solution they offer.
CONTACTING — Goldman Sachs Bank
How did you contact Apple Card Specialist at Goldman Sachs Bank? Goldman has no off shore support. They basically have no off shore consumer operations Their Apple Card Specialists are mostly in Orlando, FL.
Please call an Apple Card specialist and ask to be transferred to a supervisor.
CONTACTING — Goldman Sachs Bank
Are you talking to Apple or an Apple Card Specialist at Goldman Sachs Bank?
I too invited my wife to my Apple Card account as co-owner and she submitted and was approved prior to the specified promotional deadline (Sept 12th, 2023 I think). She may the $100 in purchases in order to qualify for the $100 Apple Cash. We have since paid off that balance and since no $100 to be seen. Called Apple Card Specialist at Goldman-Sachs and speaking to someone in India who is completely clueless. Typical big-bank bait and switch. I shouldn't have to spend an hour on hold to resolve this issue.
Did you read my post? I clearly said I spoke with an Apple Card Specialist at Goldman Sachs and I 💯% know an offshore help desk when I hear it. Accent so thick you couldn’t cut thru it with a chainsaw. I called the same number you show above and I know it was correct because I dialed it right from within the Apple Wallet. Was told the $100 was credited to my wife’s Apple Cash but the rep couldn’t even tell me on what date that occurred. Doesn’t matter though as it isn’t appearing in my wife’s Apple Cash account on her iPhone. Rep escalated and said it would take 10 business days for a response. I’m not optimistic they will do anything. This is not up to Apple standards. I plan to file a formal complaint with banking regulators if not resolved promptly. Deceptive marketing practices are illegal in the banking industry.
i Think I’ve talked to both
Co owner promotion
