After upgrade to Sonoma this am when it restarted it said there was a problem with some old carbonite files. I tried deleting them and this problem started.
I can't restart but it does not stop finder.
Tried to shutdown the computer
Tried to Force quite but can on relaunch and that does not stop the operation.
Upgrade this am to
Need help!!!
None of the devices list are what I signed in with. Under General / About / it shows
Every MacBook has a start button. Pressing and holding it longer would shut down the MacBook. Let it stay shutoff for few minutes and then start it again. MacOS would've cleared the problem while booting up. Then, if you've already put the Carbonite app to Bin, and emptied the Bin, your MBP doesn't have that app, and won't be able to disturb the workings of the MacOS. But, this Carbonite might've added some junk, or deleted some necessary files somewhere. Better never install such 3rd party apps, who promise you the sky.
Anyway, whatever residue left from this app won't trouble your MBP, if left undeleted. These files might be in places, where you need your password to delete them. So, once you reboot your MBP, delete them one by one. Or, rename them, if you can't delete them for some reason, also one by one.
Replying to chisel & Vancouver22
First thing I tried after my Mac finished the backup was chdsl's suggestion to Use the start button to perform a shutdown instead of the Apple/Shutdown. It worked!!!
Thank you both!
Force an app to quit:
Press these three keys together: Option (or Alt), Command, Esc (Escape).1 Or choose Force Quit from the Apple menu in the corner of your screen.
A Force Quit window opens. Select the app that you want to quit, then click Force Quit:
The Finder is always open, but if it stops responding, you can force it to quit and then open again: Select Finder in the Force Quit window, then click Relaunch.
How to force an app to quit on your Mac - Apple Support
Reply to Vancover 22 - article on manually uninstalling Carbonite.
followed these instructions on my mac that does not have the problem I described and had no issues. I will try them on the mac with the problem and see if it helps once the backup on that mac is complete.
Restart the MBP and try again to move the files.
Replying to: Csdhi
I know that you can not quit Finder but something has to be done to quit the moving operation that has been in progress for hours. How do I do that. I am replying from my other macbook as the one with the problem is currently being back up.
Finder cannot be made to quit. It is always on, otherwise the MacOS won't work. Have you noticed that there are no Quit Finder option?
Replyins to CHDSI's: Restart the MBP and try again to move the files.
Tried it. It does not stop this moving operation
Tried Shutdown and it won't shut down with this operation running.
Replying to: chdsi
I am pretty sure I tried Option Command Escape and got the same error as Apple/ Shutdown. I will try it again once my backup is done.
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Finder Stuck moving file to trash
