Iphone XR wont come on
the iPhone XR will not come on. it showed a 'connect to a PC instruction. I followed the instructions to initiate a restart. however, it will not restart
Question marked as
User profile for user:
WinsC1
User level:
Community Specialist
Hey Dabs_Michael ,
We'd recommend checking out this article as it provides information that may help resolve your issue: If your iPhone won't turn on or is frozen - Apple Support
"If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo.
- If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
- If your phone still doesn't turn on, contact Apple Support."
Thanks!