Messages not syncing to iCloud.
The Messages icon is not showing up when I log into the cloud on my laptop. On phone I go to Settings/Name/iCloud/Show ALL then select Messages which is toggled ON. Here's the message I get even though it's toggled to ON: "Sync your messages to iCloud so you can continue your conversations form all your devices."
Per instructions I've found, I should toggle OFF, then back ON after a bit. However, here's the message I get when toggling OFF:
"Messages have not been fully downloaded to this iPhone" with the option to select this: DISABLE AND DOWNLOAD MESSAGES.
I'm afraid to do this because I can't afford to lose current messages. Any ideas or experience with this?
Thanks
iPhone 5c, iOS 10