What to do about stolen iPhone. Money also stolen via Apple Pay

My phone was stolen then I discovered lots of money was being withdrawn from my account. My bank PNC said Apple would handle the fraud & unauthorized payments. How can I get my money back??


[Re-Titled by Moderator]

Posted on Oct 11, 2023 7:07 PM

Reply
1 reply

Oct 12, 2023 5:12 AM in response to SadIphoneLoser

The story you tell doesn’t make sense, because your iPhone is protected by Face ID and a passcode. How did the thief gain access to your iPhone?


The banks that issued the credit and/or debit cards are responsible for authorizing the transactions and therefore responsible for any fraudulent activity that occurred. Please report the fraud to your bank’s fraud department.

What to do about stolen iPhone. Money also stolen via Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.