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Apple care

hello

i Have Apple care for I phone 13 pro max and the screen some damage can I change my phone do new one

iPhone 13 Pro Max, iOS 16

Posted on Oct 11, 2023 9:37 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2023 10:14 PM

Atifmassoud Said:

"Hey I won’t trade, I pay monthly $14 for apple care for something happen to my phone and now screen damage I want change my phone why I pay $14 monthly and apple doesn’t care to resolve the issue"

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Then Take this up with Apple. Sorry to hear.

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Oct 11, 2023 10:14 PM in response to Atifmassoud

Atifmassoud Said:

"Hey I won’t trade, I pay monthly $14 for apple care for something happen to my phone and now screen damage I want change my phone why I pay $14 monthly and apple doesn’t care to resolve the issue"

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Then Take this up with Apple. Sorry to hear.

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Oct 11, 2023 9:59 PM in response to Atifmassoud

Atifmassoud Said:

"Apple care: hello i Have Apple care for I phone 13 pro max and the screen some damage can I change my phone do new one"

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Finding an Estimated Value of a Trade-In:

Likely not, with damaged hardware. So, go here: Apple Trade In - Apple. and then click "Find your trade-in value" button on the top-right of the screen.

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Oct 11, 2023 9:42 PM in response to Atifmassoud

Not without separately getting one or as noted below. If you file an AppleCare+ claim, you'll either get a repaired unit back or a replacement; in the second case, it'll be the same model as the original if they have one on hand, or a newer one of their choice if they don't.


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