heelo i cant make purchase why
i cant make any purchase on this account with any card
Question marked as
chzesh Said:
"heelo i cant make purchase why: i cant make any purchase on this account with any card"
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Why the Issue?
Your Apple Account is Locked. So, contact Apple Support.
Why Accounts Become Locked:
When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
- Too many unsuccessful login attempts
- VPN (Virtual Private Network) usage
- Consistent transactions
- Session Times Out
- Disobeying Terms & Conditions
Contact Apple Support:
For financial support, contact Apple Support. Tell them that the purchase is not going through as it should. If need be, perform a screensharing session with the Apple Rep. Show then what you are seeing on the screen.
- Contact Us - Choose Locations
- Proceed from there as necessary
- Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)