FaceTime and iMessage isn’t letting my sign in using my email address
Tried restarting network and resetting my device still my FaceTime and iMessage still are not activating
iPhone 12 mini, iOS 17
User profile for user:
kamote0628
User level:
Community Specialist
Hi JakobDR,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
Are you able to send and receive SMS?
If yes, please check for a software update and make sure that you are running the latest version of iOS 17.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
- How to back up your iPhone, iPad, and iPod touch - Apple Support
- Update your iPhone or iPad - Apple Support
As mentioned in the article below, "It might take up to 24 hours for your carrier to verify your phone number with Apple."
If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support
If the issue persists, please reach out to us using the support link below so we can take a closer look into the issue.
Take care!