I can FaceTime on my iPhone 14 but it won't work on the MacBook Air that I just bought. Any help?
I get a message saying that the computer is not configured for FT
iPhone 14, iOS 16
Question marked as
I can offer the following troubleshooting suggestions:
- Check the internet connection on your MBA. Do you show a strong WiFi connection in the upper right section of your screen? Can your Mac connect to websites?
- Open the FaceTime app. Go to FaceTime-->Turn FaceTime On (an obvious one, but you never know!)
- Try resetting the FaceTime app. Open the app and go to FaceTime-->Settings . Next to Enable This Account, switch it off...wait a few seconds and switch it back on.
- Make sure your MBA is up to date. Go to System Settings-->General-->Software Update and ensure you're up to date.
- Ensure your Date and Time are configured properly. Go to System Settings-->General-->Date and Time. Make sure the Set Date and Time Automatically is switched on. Next to Time Zone, ensure yours is set correctly.
- Check your AppleID. Are you signed into the same AppleID as your other devices?
- Back in the FaceTime app, try signing out of your AppleID and sign back in.
Hopefully, one of the above suggestions will do the trick.