Purchase doesn't have a receipt even though I paid for it.

I need to claim an App Store purchase I made yesterday for reimbursement at my job, but they require a receipt. Unfortunately, when connecting to reportaproblem.apple.com, it shows the purchase, but it says "This purchase doesn't have a receipt."


Do receipts take a while to generate, or am I missing something here?


Parallels, OS X 10.11

Posted on Oct 12, 2023 6:35 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchase doesn't have a receipt even though I paid for it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.