I want to contact by email about my corrent order

I placed the new order for MacAir with pick up in Madrid after 25/10/2023. Now I get the email from Apple that they want to ask me some questions about my order(???!!!) and send me the phone number 900816080. But Im not in Spain now and cannot rich this number. So I want to contact with Apple by mail

MacBook Pro 15″, macOS 10.13

Posted on Oct 12, 2023 8:17 AM

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Apple store stopped giving email receipt for online orders? Sorry if posting in the wrong topic, I could not find an apple store topic so since it was about an iphone order I will post here. In the past I had quite a few online Apple.com orders picked up at local Apple store and they all sent me an email receipt afterwards, from (store_name)@apple.com. But my recent two purchases did not have such email as before, in different Apple stores. I asked in the store when picking up and they both claimed the receipt will be in email. But after not receiving them I called Apple support and the store, they all told me online order has no email receipt from store. I can access the invoice receipt from my Apple id page just fine. I am just a little confused on what happend here when stores both told me they would send email receipt. I have perhaps 10 such email receipt from Apple stores in various locations during the many years. They are all a brief email confirming picking up with pdf receipt specifically from the store. So my question is, does Apple still legitimately email out receipts? Thanks [Edited by Moderator]
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How do I receive a receipt for an Apple Store purchase via email? respected sir/madam, I am writing this email to you regarding receipt of product that I purchased from your Apple Store on Sept 03, 2023 location Southgate Mall Edmonton. I paid from my MasterCard and they said to send the receipt in email. But I didn’t get it yet. My order Number R411120**** . Please send me receipt of this order number as soon as possible. [Edited by Moderator]
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2 replies

ku4hx

Level 7

23,700 points

Oct 12, 2023 9:27 AM in response to Alexandbar

Respond to the email you got. It may bounce but you'll never know if you don't try.

A search on the phone number reveals: E-mail Apple - Comunidad de Apple

babowa

Level 9

78,580 points

Oct 12, 2023 8:24 AM in response to Alexandbar

We are other end users here and do not have access to any email addresses.

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I want to contact by email about my corrent order

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