Lost emojis after ios17 upgrade

After upgrade to ios17, emojis on messaging app are gone. I have tried every recommendation on forums but none work.

iPhone 13 Pro, iOS 17

Posted on Oct 12, 2023 2:26 PM

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Posted on Apr 30, 2024 7:15 PM

Go to general, keyboards, click add keyboard type in “emoji” into the text box, after doing this it will be below the qwerty keyboard on a separate line and this adds the emojis back to the qwerty keyboard hen you go to messenger or whatever, the globe or smiling emoji face will be back in the lower left.

49 replies

May 24, 2024 2:11 PM in response to Johnr629

I figured out where to find the Memojis. If you are in a new message and hit the "+" sign as you normally would to find the Memoji options, hit "Stickers". This is not the end, the stickers only show a small selection of recently used Memoji stickers, so this is just a waypoint to getting them all back. OK, once you are in stickers, in the top row (selection tools for stickers, not stickers themselves), click on "EDIT" to the far right. When the new window opens, ignore the sticker apps options, and click the button below those that says, "Get Sticker Apps on the App Store." Search for Bitmoji, and download it from the cloud. As soon as you do that your old avatar and the large selection of sticker options will appear again! I can now see the Bitmoji icon when I create a new message, and have the full array of Memojis to choose from.

Oct 13, 2023 1:20 PM in response to Johnr629

Hi Johnr629,


Thanks for posting in Apple Support Communities. We'd recommend trying the following steps to make sure that your emoji keyboard is enabled. Guidance is from Have fun with emoji - Apple Support.


"Don't see the emoji keyboard?

If you don't see the emoji keyboard, make sure that it's added.

  1. Go to Settings > General and tap Keyboard.
  2. Tap Keyboards, then tap Add New Keyboard.
  3. Tap Emoji."


All the best.

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Lost emojis after ios17 upgrade

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