Unknown Items Detected with me - traveling abroad

My mother was traveling abroad a couple days ago. And Now she is currently receiving notifications that unknown items are detected with her phone and that they can see her location. The notifications say the device is an Airpods Pro but she does not own Airpods pro. The device shows that the items were with her from the Hotel to the Airport. Am I being tracked? And how can I stop this? I cannot disable the item from my account since I do not have the physical Item. Your help is appreciated. Thank you.

Posted on Oct 12, 2023 4:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2023 2:03 PM

Hello Diaz__,


If you are still receiving that prompt and are unable to locate the device, you'll want to reach out to your local law enforcement: What to do if you get an alert that an AirTag, Find My network accessory, or set of AirPods is with you - Apple Support


If you get an alert that an AirTag, AirPods, or another Find My network accessory is traveling with you, follow these steps to find it. First, check on the Find My app if you're able to play a sound on the unknown accessory:
1. Tap the alert.
2. Tap Continue and then tap Play Sound.
3. Listen for the sound. You can play it again if you need more time to find the item.
If the option to play a sound isn't available, the item might not be with you anymore. Or if it was with you overnight, its identifier might have changed. Find My uses the identifier to determine that it's the same item moving with you. If the item is within range of its owner, you also won't be able to play a sound.

If the option to play a sound isn't available or you're unable to hear the sound, or if you can't locate the item with Precision Finding, and you believe the item is still with you, look through your belongings to try to find it. Check on your person, or in anything in your possession that could contain this device. It could be in an item that you don’t check often, like a jacket pocket, the outer compartment of a bag, or your vehicle. If you can't find the device and if you feel your safety is at risk, go to a safe public location and contact law enforcement.


They'd be in the best position to look into this further.


Take care.

3 replies
Question marked as Top-ranking reply

Oct 13, 2023 2:03 PM in response to Diaz__

Hello Diaz__,


If you are still receiving that prompt and are unable to locate the device, you'll want to reach out to your local law enforcement: What to do if you get an alert that an AirTag, Find My network accessory, or set of AirPods is with you - Apple Support


If you get an alert that an AirTag, AirPods, or another Find My network accessory is traveling with you, follow these steps to find it. First, check on the Find My app if you're able to play a sound on the unknown accessory:
1. Tap the alert.
2. Tap Continue and then tap Play Sound.
3. Listen for the sound. You can play it again if you need more time to find the item.
If the option to play a sound isn't available, the item might not be with you anymore. Or if it was with you overnight, its identifier might have changed. Find My uses the identifier to determine that it's the same item moving with you. If the item is within range of its owner, you also won't be able to play a sound.

If the option to play a sound isn't available or you're unable to hear the sound, or if you can't locate the item with Precision Finding, and you believe the item is still with you, look through your belongings to try to find it. Check on your person, or in anything in your possession that could contain this device. It could be in an item that you don’t check often, like a jacket pocket, the outer compartment of a bag, or your vehicle. If you can't find the device and if you feel your safety is at risk, go to a safe public location and contact law enforcement.


They'd be in the best position to look into this further.


Take care.

Oct 13, 2023 3:34 PM in response to Diaz__

Hi Diaz__,


If you feel that contacting local law enforcement is best suited in your situation, then it would be something for you to consider.


In our previous reply, you can follow the steps that was suggested to help remove the device. An alternative option to consider is using Safety Check to stop sharing and secure the account. Here's more information: Use Safety Check on iPhone to stop sharing and secure your account - Apple Support


Take care.



Oct 13, 2023 3:08 PM in response to chuckbl

Thank you. Given that it is a device we do not know who it belongs to, should we automatically consider going to law enforcement? If we replace the device with another, will we be considered "safe" from someone else tracking? If we feel it might have been another fellow traveler, how can we remove the device from my phone without the actual item.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unknown Items Detected with me - traveling abroad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.