Related Article: Transfer photos and videos from your iPhone or iPad to your Mac or PC

I used to take photos with my phone and be able to download them to my computer and then upload them to facebook! Now they show up as ZIP files???? what happened??? and how do I download them now?

I'm a old guy.....until yesterday I would take a picture with my phone and it showed up on the cloud. From there I could download it to my desktop and then show it on Facebook. Now if I try to download a picture it comes out as a ZIP file and I can't open it. What happened and how can I get pictures onto my computer??


iPhone SE, iOS 16

Posted on Oct 12, 2023 5:58 PM

Reply
Question marked as Apple recommended

Your files have been compressed to save resources in transmission. So when you get one on your Mac, just double-click on it. It will be de-archived or whatever the expression is. The file will expand and be just what you used to get without this extra step.

Posted on Oct 12, 2023 6:22 PM

1 reply

I used to take photos with my phone and be able to download them to my computer and then upload them to facebook! Now they show up as ZIP files???? what happened??? and how do I download them now?

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