It won’t let me turn on Wi-Fi or Bluetooth

I got a new iPhone 13 recently and suddenly the option to toggle Wi-Fi on and off went away and same for Bluetooth how can I fix this?

iPhone 13, iOS 16

Posted on Oct 12, 2023 7:31 PM

Reply
Question marked as Best reply

Posted on Oct 12, 2023 7:36 PM

Oliviapasquel Said:

"It won’t let me turn on Wi-Fi or Bluetooth: I got a new iPhone 13 recently and suddenly the option to toggle Wi-Fi on and off went away and same for Bluetooth how can I fix this?"

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If Wi-Fi and Bluetooth are Greyed-Out:

Try the Following in the Order Provided:


A. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Update to: the latest version of iOS


As a Last Resort:

D. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

1 reply
Question marked as Best reply

Oct 12, 2023 7:36 PM in response to Oliviapasquel

Oliviapasquel Said:

"It won’t let me turn on Wi-Fi or Bluetooth: I got a new iPhone 13 recently and suddenly the option to toggle Wi-Fi on and off went away and same for Bluetooth how can I fix this?"

-------


If Wi-Fi and Bluetooth are Greyed-Out:

Try the Following in the Order Provided:


A. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Update to: the latest version of iOS


As a Last Resort:

D. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

It won’t let me turn on Wi-Fi or Bluetooth

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