after upgrading to Sonoma files have disappeared
the steps:
- I have a brand new MacBook Pro which I started to set up today. M2 Max, 2023 16". I used Migration Assistant.
- I upgraded to Sonoma. Went slow, but without any errors or warnings.
- Maybe five third party software packages required updating, including small things like Bartender and bigger ones like Photoshop. I did all that.
- At that point I realized both the desktop folder and the document folder had disappeared from the finder sidebar. Well hidden, despite serious search for them.
- I restarted. No change.
I searched here and other places with the tag line "“Desktop” can’t be opened because the original item can’t be found."
I followed suggestions:
- I tried to delete the finder prefs file, but I was refused permission.
- Tried to update permissions on the iCloud end, but I got a denial. Multiple denials.
- I relaunched the finder.
- I went back into iCloud and made sure, yes, Desktop and Documents (and also Downloads) were still there.
- Next to each of them was a download icon, the one with a cloud.
- I downloaded all three folders. It took a good while. I was careful to keep track of subfolders. When that process was done:
- I restarted. Again when I tried to open the desktop on the laptop I got the “Desktop” can’t be opened because the original item can’t be found error.
- I relaunched the finder. No luck.
- I tried turning off iCloud backup for the relevant files. It asked if I wanted to keep copies, and I said yes.
- Then I couldn't get to the files on iCloud (which I anticipated). Neither were they on my laptop. I turned iCloud back on.
- And here we are. I suppose it might be possible to open every file now stored on iCloud and then manually save them to the laptop, but I have a serious number of files and the process would lay me low for days. And I need to work.
I hope someone can give me a straightforward set of instructions. I could still reinstall Sonoma, if that's the only reasonable choice.
Please somebody, give me a hint. Thank you for whatever you can provide.
[Edited by Moderator]
MacBook Pro 16″