After iOS 17 iPhone 11 is not charging

After updating to ios 17 my iPhone 11 doesn’t charge anymore when it’s on. It used to charge with 10w charger but after 17.0.3 that doesn’t work either.


Only way to charge now is to turn off phone and charge.


Clean charging option is not available for me. optimised charging is turned off. Any help would be appreciated. Thanks.


[Re-Titled by Moderator]

Posted on Oct 12, 2023 9:30 PM

Reply
46 replies

Oct 13, 2023 4:46 PM in response to maharajg

Hey there maharajg,


Thanks for reaching out to Apple Support Communities. We'll be happy to help with your iPhone. If you're running into charging issues that continue when using another charger, test a different cable, adapter, outlet or port on your computer. If the issue continues, ensure iOS is up to date.


Take care.



Oct 14, 2023 2:04 PM in response to Jeff_W.

"ensure iOS is up to date." Yet that update is what caused this issue, same with me, I updated to iOS 17.0.3 and all of the sudden, my battery is now locked between 21%-26% battery with a good cord, nothing is wrong, I legitimately charged my phone to full 100% just before the update, suddenly I cannot do that.

Oct 14, 2023 7:49 PM in response to maharajg

Same here, but on iPhone 12 mini also updated to iOS 17.0.3. Usually leave my phone to charge overnight, and this morning it was at 31% showing the charging symbol while plugged in. Check the battery in settings, and it showed the battery was draining while charging.. unplugged and replug the charging cord and it charged. Later this evening, iPhone was left sitting undisturbed, no active app running in background, got maybe 2 notifications in 4-5 hours span, and the battery just continuously drained to 22% from 70ish.

Oct 18, 2023 1:32 PM in response to maharajg

iPhone 13 Pro Max, iOS 17.0.3. This is really driving me nuts. Checked all the parts: new expensive cable, powerful charger. Disabled fancy settings under Battery. Battery health steady at 89%. Apple Genius who found no issues (including looking at logs, though that didn't seem helpful), wiped the phone and I restored from iCloud. Issue came right back. Slow to no charging even if it shows a connection to a strong charger. I turn off background apps that I can see.

Nov 9, 2023 6:10 PM in response to Jeff_W.

It's not a cord, plug, or any other issue, it is an update issue. This happened to my mom, my stepdad, my son and me. We all rushed out and bought tons of money worth of brand new APPLE BRANDED cords, and plugs and nothing is working. It is happening on all of our devices. My son is using a mini ipad 5th gen, i am using an iphone 12, my mom is using an iphone 12 mini and an iphone 11, and my stepdad is using iphone se the newest generation one. We are all fully updated on ios. This issue needs to be addressed in more than just a robotic copy paste response.

Nov 15, 2023 3:59 PM in response to maharajg

This has randomly happened to me recently where the phone all of a sudden said water was detected after being no where near water then all of a sudden now , no apple cables work in my phone, luckily a generic one I’ve used in the past in the car is the only thing that works but is short . PLEASE fix this apple as it’s frustrating having to buy and try different things when it’s in fact a software issue.

Nov 18, 2023 1:36 AM in response to maharajg

mine was fine on iOS 17 base update, then on the first update after it, battery started going down by 20% just like my granny's 6S does with 71% battery health, but then settled a few days later, then the next update, started this charging joke, i thought at first battery optimization was the cause so i turned that off, worked fine for 1 night then back to ground zero! Moreover, the percentage shown is *NOT* the actual percentage as after restarting it, each time it shows something else! I thought iOS would have done better than Android on that(this bug is like morning coffee for Android) but nope, they're equally as bad nowadays!

Nov 21, 2023 7:37 AM in response to maharajg

Is randomly happening to me too… iPhone 11 Pro Max iOS 17.1.1 … sometimes is charging sometimes just between 17-22% and is power off by himself sometimes.. last night I put the phone to charging and on the morning just 31% .. I try something find on web about hard reset with vol up down and after power button till apple logo shows but not working… I just buy this couple of months ago, first iPhone I was a android guy and now I was wondering if I make a good decision.. and I don’t have a spear device and is difficult for me because I need my phone at work because I need to make a loot of photos…

After iOS 17 iPhone 11 is not charging

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