Where did my “Sent” folder in my email app go?

It’s just gone. I have no record of emails I sent or responded to.

iPhone 13 Pro, iOS 16

Posted on Oct 12, 2023 9:40 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 11:16 AM

Hello JoBai252,


Which email app are you using? Is this the built-in Mail app?


Do you see your sent messages folder if you log in to your email providers website?


How about on any of your other devices? Is it appearing in there?


Checking those things can help narrow down what's happening and the next steps to addressing it. Regarding the steps we provided earlier, those steps can help resolve this behavior. For example, one of the steps is to remove your email account, and add it again, which can help accessing the Sent folder again. We'll put that article here again for easy access: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Cheers!


3 replies
Question marked as Top-ranking reply

Oct 14, 2023 11:16 AM in response to JoBai252

Hello JoBai252,


Which email app are you using? Is this the built-in Mail app?


Do you see your sent messages folder if you log in to your email providers website?


How about on any of your other devices? Is it appearing in there?


Checking those things can help narrow down what's happening and the next steps to addressing it. Regarding the steps we provided earlier, those steps can help resolve this behavior. For example, one of the steps is to remove your email account, and add it again, which can help accessing the Sent folder again. We'll put that article here again for easy access: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Where did my “Sent” folder in my email app go?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.