Where did my “Sent” folder in my email app go?
It’s just gone. I have no record of emails I sent or responded to.
iPhone 13 Pro, iOS 16
It’s just gone. I have no record of emails I sent or responded to.
iPhone 13 Pro, iOS 16
Hello JoBai252,
Which email app are you using? Is this the built-in Mail app?
Do you see your sent messages folder if you log in to your email providers website?
How about on any of your other devices? Is it appearing in there?
Checking those things can help narrow down what's happening and the next steps to addressing it. Regarding the steps we provided earlier, those steps can help resolve this behavior. For example, one of the steps is to remove your email account, and add it again, which can help accessing the Sent folder again. We'll put that article here again for easy access: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support
Cheers!
Hello JoBai252,
Which email app are you using? Is this the built-in Mail app?
Do you see your sent messages folder if you log in to your email providers website?
How about on any of your other devices? Is it appearing in there?
Checking those things can help narrow down what's happening and the next steps to addressing it. Regarding the steps we provided earlier, those steps can help resolve this behavior. For example, one of the steps is to remove your email account, and add it again, which can help accessing the Sent folder again. We'll put that article here again for easy access: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support
Cheers!
Hi JoBai252,
If Mail in iOS is not working as expected the following resource can help:
If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support
These steps can help with resolving the issue that you've been experiencing or at least isolate the issue a little further.
Cheers.
Actually, the problem is that my “Sent” folder disappeared. So when I send someone an email I have no record now of having sent it. Any suggestions? Or did your explanation cover that but I just didn’t understand? Thank you for your help. I am hoping it’s an easy fix.
Where did my “Sent” folder in my email app go?