I can't turn off the WiFi on my iPhone
my Wi-Fi was working well yesterday but today I can't on it in order to connect to the office Wi-Fi it's seems as it is the option to on it is not working.
[Re-Titled by Moderator]
iPhone 6s Plus, iOS 15
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User profile for user:
1ssmith
User level:
Community Specialist
Hey there nothile113,
We understand that the Wi-Fi option is grayed out in your iPhone Settings. If that's correct, we'd like to rule out some possible causes:
- For your iPhone model, the latest version is iOS 15.7.9. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad Please keep in mind that you wouldn't be able to use the Wi-Fi to update it, but you can update it on a computer using the steps listed in the article.
- If you already have iOS 15.7.9 installed, the next step would be to reset your network settings under Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This option will remove all saved Wi-Fi networks and passwords, cellular settings, and VPN and APN settings.
- If the same issue remains afterwards, we recommend letting Apple Support know what's been tried as they'll be in the best position to assist further: Get Support
Cheers!