Notification tone and volume issues
iPhone 12 Pro max with 17 update notification tones cannot be customized and notification volume is extremely low and cannot be turned up
iPhone 12 Pro Max, iOS 17
Question marked as
Hello,
These are the standard steps for sound issues. Some might help with your issues:
1) Is the side silent mute button on? Does any red show? Slide it back and fourth.
2) How about the volume buttons? Is the volume very low? Move the buttons. Adjust the volume on iPhone
3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.
4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider. Try changing the sound pattern for the type of alert.
5) Go to Settings > Notifications. Is the app listed?
6) Do other sounds work? What about phone calls? Music?
7) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in silent mode?
8) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.
Note: you can send text messages to yourself for testing purposes.
Good luck.