Why has apple deducted $ my Amex card today

apple has deducted thirty nine dollars and ninety nine cents today from my Amex card for no reason

iPhone 6, iOS 12

Posted on Oct 13, 2023 3:38 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2023 4:44 AM

Hi there


See this to see what you've been charged for


  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.


If you still cannot identify the charge see this


  1. Search your email for the words "receipt from Apple" or "invoice from Apple".
  2. Look for a receipt that matches the amount that you see on your billing statement. 
  3. On the receipt, see what was purchased and which Apple ID was used.
  4. Check if the Apple ID in the email is different than what you used to sign in to reportaproblem.apple.com. If it's different, use this Apple ID to sign in to reportaproblem.apple.com and review your purchase history.



If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support.


If you see 'apple.com/bill' on your billing statement - Apple Support


Hope this helps!



1 reply
Question marked as Top-ranking reply

Oct 13, 2023 4:44 AM in response to peterrochlin

Hi there


See this to see what you've been charged for


  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.


If you still cannot identify the charge see this


  1. Search your email for the words "receipt from Apple" or "invoice from Apple".
  2. Look for a receipt that matches the amount that you see on your billing statement. 
  3. On the receipt, see what was purchased and which Apple ID was used.
  4. Check if the Apple ID in the email is different than what you used to sign in to reportaproblem.apple.com. If it's different, use this Apple ID to sign in to reportaproblem.apple.com and review your purchase history.



If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support.


If you see 'apple.com/bill' on your billing statement - Apple Support


Hope this helps!



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Why has apple deducted $ my Amex card today

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