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Photos gone?

When I powered my phone off and turned it back on for some reason all of a sudden all of my photos were gone

iPhone SE, iOS 17

Posted on Oct 13, 2023 8:08 AM

Reply
1 reply

Oct 14, 2023 10:37 AM in response to zacks5610

Hello zacks5610,


Welcome to Apple Support Communities. We understand that your photos are missing from your iPhone. We are happy to help.


We recommend trying the steps here: If you're missing photos or videos in the Photos app - Apple Support

"Check your Recently Deleted album

If you accidentally deleted your photo or video, it goes to the Recently Deleted album. Go to Photos > Albums, and tap Recently Deleted in the Utilities section.


On your iPhone or iPad

  1. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Recently Deleted album.
  2. Tap a photo or video, then tap Recover. To recover multiple photos, tap Select, select your photos or videos, then tap Recover.
  3. Confirm that you want to recover the photos or videos.


Unhide your photos

If you hide photos and videos, you'll see them only in your Hidden album, so it might seem like they're missing. But you can unhide your photos and videos whenever you want. With iOS 14 and later, you can hide the Hidden album so it doesn't appear anywhere in the Photos app. So if you're missing photos or videos, make sure the Hidden album is turned on so you can see it.

If you use iCloud Photos, the photos that you hide on one device are hidden on your other devices too.


On your iPhone or iPad

  1. In the Photos app, go to the Albums tab.
  2. Tap Hidden under Utilities.
  3. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Hidden album.
  4. Select the photo or video that you want to unhide.
  5. Tap the More button , then tap Unhide.


Make sure that iCloud Photos is turned on

iCloud Photos securely stores all of your photos and videos in iCloud, so that you can access them on all your devices. If you took a photo on your iPhone with iCloud Photos turned on but later turned the feature off, you might still be able to find a missing photo in iCloud Photos.


On your iPhone or iPad

  1. Go to Settings > [your name], then tap iCloud.
  2. Tap Photos.
  3. Turn on iCloud Photos.


Check your iCloud Shared Photo Library

In iOS 16.1, iPadOS 16.1, and later, you can start or join an iCloud Shared Photo Library with up to five contacts. Some photos might only appear in certain library views. 

Learn how to switch between your Personal Library and Shared Library on your iPhone or iPad


Sign in with the same Apple ID

For your photos and videos to stay up to date on all your devices, make sure that you sign in to iCloud with the same Apple ID on every device.

You can check which Apple ID your device is using in Settings. You'll see your name and email address. Your email address is your Apple ID."


These steps may help. Please let us know if you have further questions.


Take care.

Photos gone?

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