MagSafe wallet not connected

iPhone 15 pro has stopped showing animation when the MagSafe wallet is attached or removed. Find my shows it as not found, even when attached. Tried rebooting the phone

Posted on Oct 13, 2023 8:54 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 11:10 AM

Hi there Philby55,


If you're having issues using your iPhone Wallet with MagSafe with your iPhone 15 and it is not showing as expected in Find My, these recommendations from About the iPhone Wallet with MagSafe can help resolve what's happening:

If you can't set up your iPhone Wallet with MagSafe
* Make sure that your iPhone is updated to the latest version of iOS
* If the setup animation disappeared, press the side button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Place the wallet onto the back of your iPhone, wait up to 15 seconds, and the animation should reappear. 
* Learn what to do if you see a message that says that your iPhone Wallet with MagSafe is connected to another Apple ID
* There are two models of iPhone Leather Wallet with MagSafe. The models that are compatible with Find My are in the following colors: Umber, Forest Green, Ink, Dark Cherry, Midnight, Golden Brown, Sequoia Green, Wisteria, and Orange.


If this continues after looking over that, reach out to Apple Support next. They would be the best suited to look into your available options going forward. Contact them here: Get Support


Cheers!

3 replies
Question marked as Top-ranking reply

Oct 14, 2023 11:10 AM in response to Philby55

Hi there Philby55,


If you're having issues using your iPhone Wallet with MagSafe with your iPhone 15 and it is not showing as expected in Find My, these recommendations from About the iPhone Wallet with MagSafe can help resolve what's happening:

If you can't set up your iPhone Wallet with MagSafe
* Make sure that your iPhone is updated to the latest version of iOS
* If the setup animation disappeared, press the side button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Place the wallet onto the back of your iPhone, wait up to 15 seconds, and the animation should reappear. 
* Learn what to do if you see a message that says that your iPhone Wallet with MagSafe is connected to another Apple ID
* There are two models of iPhone Leather Wallet with MagSafe. The models that are compatible with Find My are in the following colors: Umber, Forest Green, Ink, Dark Cherry, Midnight, Golden Brown, Sequoia Green, Wisteria, and Orange.


If this continues after looking over that, reach out to Apple Support next. They would be the best suited to look into your available options going forward. Contact them here: Get Support


Cheers!

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MagSafe wallet not connected

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