Apple earbuds Pro 2nd generation previously were functional for years with my iPhone 13, but stopped functioning yesterday. iPhone re-boot, but still no sound function on either transparency and noise canceling mode. Indicates “connected” All devices charged. Should I do a reset up for pairing my earbuds?
iPhone 5s, iOS 12
Hi harringtonj,
If your AirPods Pro 2nd gen have stopped working, then resetting your AirPods is a great troubleshooting step to try.
Here is the link for How to reset your AirPods and AirPods Pro - Apple Support so you can see the details of each step.
Should the reset not correct the behavior, then we recommend reaching out to Apple Support. You can contact them by going to Get Support.
Good luck!
Hi harringtonj,
If your AirPods Pro 2nd gen have stopped working, then resetting your AirPods is a great troubleshooting step to try.
Here is the link for How to reset your AirPods and AirPods Pro - Apple Support so you can see the details of each step.
Should the reset not correct the behavior, then we recommend reaching out to Apple Support. You can contact them by going to Get Support.
Good luck!
Apple earbuds Pro, second generation suddenly not functioning after years of successful function
