ID account
I can’t access my old account due to
y number changing. I have so much I had stored and Im unable not know how to retrieve it all back.
iPhone 12 Pro Max, iOS 17
Question marked as
jesa32 Said:
"ID account: I can’t access my old account due to y number changing. I have so much I had stored and Im unable not know how to retrieve it all back."
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Troubleshooting a Locked Out:
Change the Phone Number to Get Back In:
If you need to change this phone number, then contact Apple Support, and ask the Apple Rep to modify the photo number to what it should be. Stay on the phone with the Apple Rep to be sure that you are able to get back in.
Contact Apple Support:
- Contact Us - Choose Locations
- Proceed from there as necessary
- Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)