Network settings/Facetime

Why is it after updating to the ios17 that I have to constantly reset my network settings for facetime to work correctly? If I facetime someone, on my side my picture is blurred out but to them I am frozen or paused. I have an iPhone 14 and I haven't even had it for a year just yet.

iPhone 14

Posted on Oct 13, 2023 6:33 PM

Reply
1 reply

Oct 14, 2023 3:56 PM in response to Renae_

Hey Renae_,


We always recommend ensuring you're fully updated as updates help by installing bug fixes and they include security updates. If an update is available, be sure to back up first. This resource has both steps: Update your iPhone or iPad - Apple Support


If you're already updated or the behavior continues after updating, let us know more:


  • Does this happen regardless of the Wi-Fi network you're connected to?
  • Does this happen with all contacts or only certain contacts?


The more details you share, the better the community can help.


Take care!

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Network settings/Facetime

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