Software update error

Ever since I update the IOS 17.0.3, I noticed that my cellular data is constantly error and states that we need to update to new version in order to access the cellular. Tried several method and is still not working. Can anybody tell me why this happen?

Posted on Oct 13, 2023 9:53 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 7:02 PM

Hi Cryokla,


While we're unable to explain why it happened, what we can do is show you how to Manually update your carrier settings on your iPhone or iPad.


When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:

1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.
If you set up a new eSIM or insert a new SIM card into your iPhone or iPad, you might need to download the carrier settings for your new carrier.
To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier. To see additional carrier information, tap the version number. To verify that you have the latest carrier settings installed, contact your carrier.


We recommend the steps above because they will show you how to manually update your carrier settings on your iPhone or iPad.


Please do not hesitate to reach back out to us if you have questions or need any additional support.  


Thanks for using the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 14, 2023 7:02 PM in response to Cryokla

Hi Cryokla,


While we're unable to explain why it happened, what we can do is show you how to Manually update your carrier settings on your iPhone or iPad.


When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:

1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.
If you set up a new eSIM or insert a new SIM card into your iPhone or iPad, you might need to download the carrier settings for your new carrier.
To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier. To see additional carrier information, tap the version number. To verify that you have the latest carrier settings installed, contact your carrier.


We recommend the steps above because they will show you how to manually update your carrier settings on your iPhone or iPad.


Please do not hesitate to reach back out to us if you have questions or need any additional support.  


Thanks for using the Apple Support Communities.


Cheers!

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Software update error

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