How to get otp when miss the old phone number.

Hello, I changed my phone number not long ago but now I signed out of iCloud before I could set up a new phone number and currently my icloud still keeps that phone number. I want to log in to iCloud but no otp from old phone number. what should I do? (I created iCloud with gmail and still remember the password.) Tks

Posted on Oct 14, 2023 3:10 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2023 8:02 AM

Hi meo145,


It sounds like you're unable to receive a verification code to sign in with two-factor authentication. If that's what's happening, this article has information that will help you get a code: Get a verification code and sign in with two-factor authentication


If you still can't receive a verification code, you can request account recovery to regain access to your account. This resource has some additional information: How to use account recovery when you can’t reset your Apple ID password


Regards.

1 reply
Question marked as Top-ranking reply

Oct 15, 2023 8:02 AM in response to meo145

Hi meo145,


It sounds like you're unable to receive a verification code to sign in with two-factor authentication. If that's what's happening, this article has information that will help you get a code: Get a verification code and sign in with two-factor authentication


If you still can't receive a verification code, you can request account recovery to regain access to your account. This resource has some additional information: How to use account recovery when you can’t reset your Apple ID password


Regards.

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How to get otp when miss the old phone number.

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