Macbook Pro M1 won't boot

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Level 1

13 points

Macbook Pro M1 won't boot

My MacBook Pro m1 14 inch suddenly refuses to boot into macOS and shows a black screen. When I try to boot it chimes and shows the Apple logo briefly after going black again. I tried resetting the NVRAM and SMC but found out SMC can't be reset on Apple silicon and NVRAM is reset automatically when starting up if it needs to be. The keyboard is non-responsive but the trackpad gives haptic feedback. Since I can see the Apple logo briefly it doesn't look to be related to a faulty screen. This happened after I updated to Ventura 13.5 but I used the updated MacBook before closing the lid and finding it like this the other day. The charger also lights up correctly but doesn't make any charging sounds when connected.

MacBook Pro 14″

Posted on Oct 14, 2023 4:55 AM

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Answer 1

Stevi_S

Community Specialist

Oct 15, 2023 8:45 AM in response to berkeokur

Hi berkeokur,

Thanks for using Apple Support Communities. We understand you are running into an issue with your Mac not starting fully. We're happy to help get this resolve for you. Check out the steps to help resolve issues when your Mac is showing an Apple logo on start up here: If your Mac starts up to an Apple logo or progress bar - Apple Support

Thanks.

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Answer 2

berkeokur Author

Level 1

13 points

Oct 16, 2023 3:35 AM in response to Stevi_S

Thanks for your reply Stevi_S, I think I figured out the problem. It looks like my MacBook somehow failed during an important system software installation. I can boot my MacBook into DFU mode and I'll try to recover or restore it using another MacBook. I'll post my results here.

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Answer 3

berkeokur Author

Level 1

13 points

Oct 21, 2023 8:10 AM in response to berkeokur

I can confirm that there was a problem with the software and using apple configurator 2 to restore the macbook fixed everything.

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Macbook Pro M1 won't boot

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