why is my phone inoperable and says sos
iphone 12 unexpectedly stopped working and says sos up top. i have a data plan for past 2 years and it’s not working
iPhone 12, iOS 16
Question marked as
1.
Remove and reinsert the SIM card.
If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.
Check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.
2.
Go to setting - Emegency SOS -> turn Off the options.
3.
See these Apple articles below:
If you see No Service, Searching, or SOS on your iPhone or iPad
If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
Manually update your carrier settings on your iPhone or iPad
Manually update your carrier settings on your iPhone or iPad - Apple Support
Update your network provider settings manually on your iPhone or iPad
Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)
If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart