Uploading Documents is a Migration not a Sync Although they are related
1st of all the upload started automatically in the updated Ventura Menu that is now similar to IOS menu. There is an option to upload your Desktop and Documents folder. The option is automatically ticked on. This option is in the General Menu option. I lost all my files because of a glitch that occurred. I've already spoken to multiple Support people and it's obvious they don't understand what happened. I'm posting here hoping someone with some real knowledge can set up a call with an expert in the field of Data Recovery.
The simplest way I can explain it is. The upload of my documents folder never completed. So they would never appear in the iCloud recovery, because they were never migrated/uploaded completely. I understand the folders hide so as to not corrupt during the migration. That means whatever was not uploaded should still sitting in my computer somewhere. The techs and specialist don't seem to think so. I disagree my hard drive still shows about the same amount of data on it before the incomplete migration/Upload started. Meaning there has to be a token or something that would allow the migration to finish so that I could continue the migration/upload that will allow it to continue so that I can recover them. The other possible option is to some way to relocate the files that never finished uploading since they would be held back and not disappear until the upload was completed.
I hope that is enough to get this conversation started. I hope someone with real knowledge of lost data that never finalized the migration/upload to the cloud can help. Lost some real important work. Even if my files aren't recovered. Hopefully I can provide some insight for developers as well as customers about this issue.
All the techs I've spoken to seem to ignore the fact that the documents folder never completed. They always make me check the cloud on the web for recovery. Even though I know they are not going to be there. I'll comply do a screen share and log into my cloud for them. Either way this is how I know that the didn't listen to me. I need someone who know how to retrieve the files that never uploaded from a Mac to the cloud. They have to be sitting somewhere until the iCloud server gets a confirmation that the upload was complete. Remember there is a sync and an upload/migration option.
Thanks...