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Level 1

4 points

Why is my App Store and iTunes disabled ?

Unable to download app and update currently downloaded app

iPad, iOS 12

Posted on Oct 14, 2023 11:18 AM

Top-ranking reply

Level 10

472,227 points

Posted on Oct 14, 2023 11:24 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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