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PhuongLe2023 Author

Level 1

4 points

I can't print even i see the printer with airprint

I recently trade my iphone 12 promax to iphone 15 plus. Everything else works fine for me but the airprint

Posted on Oct 14, 2023 11:57 AM

Best reply

Jan Hedlund

Level 7

22,345 points

Posted on Oct 14, 2023 1:12 PM

Hi,

It would probably be correct to assume that the iPhone is connected to the same Wi-Fi router as the printer, and that all Wi-Fi settings are OK.

A few more things to try:

a printer firmware update (if available)
a full power-cycle sequence (router, printer, iPhone)
turning off a VPN (if applicable)
turning off the private Wi-Fi address feature (if applicable)

If the printer (make and model?) has Ethernet in addition to Wi-Fi, you could also check whether there would be a difference if you wire the printer to one of the LAN ports of the router (instead of using a wireless printer connection). AirPrint works with wireless or wired network connections.

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I can't print even i see the printer with airprint

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