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iCloud subscription problem

I choose iCloud + 50gb plan. After successfully payment my cloud storage can not extended. But money was debited from bank. But in icloud show that payment has not done. Please help

iPhone 15 Plus, iOS 17

Posted on Oct 14, 2023 11:12 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 11:23 PM

tuhinbanerjee11 Said:

"iCloud subscription problem: I choose iCloud + 50gb plan. After successfully payment my cloud storage can not extended. But money was debited from bank. But in icloud show that payment has not done. Please help"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 
1 reply
Question marked as Top-ranking reply

Oct 14, 2023 11:23 PM in response to tuhinbanerjee11

tuhinbanerjee11 Said:

"iCloud subscription problem: I choose iCloud + 50gb plan. After successfully payment my cloud storage can not extended. But money was debited from bank. But in icloud show that payment has not done. Please help"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 

iCloud subscription problem

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